The LCD display on your Perraro Electric Trike is designed to alert you to potential issues with the trike. If the system detects a fault, it will display a specific fault code. Each code corresponds to a different type of issue, aiding in identifying and troubleshooting problems. These fault codes are determined by the trike's controller system. Below, you'll find a guide to some common fault codes and what they indicate:
- ERROR 21: Current Anomaly - Indicates an irregularity in the electrical current.
- ERROR 22: Handle Anomaly - Suggests a problem with the handle or its connection.
- ERROR 23: Motor Out of Phase - Points to an issue with the motor's phasing.
- ERROR 24: Abnormal Hall Signal of the Motor - The Hall signal from the motor is not functioning correctly.
- ERROR 25: Abnormal Braking - Indicates a problem with the braking system.
- ERROR 26: Undervoltage - The trike's voltage is below the expected level.
- ERROR 27: European Standard Functional Safety - Refers to an issue related to the European standard safety features of the trike.
It's important to consult your user manual or contact our support team for further clarification and assistance with any of these error codes.
For additional help or inquiries, you can reach out to us at support@perraroelectricbike.com or call (949) 414-8003.
2 comments
Same as Ms Allen above! Assistance please!
I am receiving error code 14 in red on my display when I try to use the throttle. motor not engaging.